Our driver will arrive in your selected time slot. If you have already taken the blood sample, don’t worry, just store the kit at room temperature, away from sunlight and moisture until our drivers collect it.
We are unable to process your blood sample due to one or more of these reasons:
1) Haemolysis. This is when your red blood cells burst. You may have squeezed to hard when collecting the sample.
2) Clotting. If you took too long to collect the sample, or if you did not invert the tube after the collection, the blood may clot. This makes it unprocessable.
3) Small sample. You may have not collected enough blood.